Project summary The client Imagine working in a charity shop. You need to put a sign in the window because you’re closing early. So you’ve got two options. A hand note on a piece of paper that looks awful. Or, an on-brand poster that keeps things professional and recognisable. That’s what RightMarket solves. It’s…

I was recently invited by the Charity Hour to host a Twitter session on ethical web design. Every Wednesday at 8pm, people working in or with the charity sector join for a conversation on a chosen topic. I decided to sum up my tips for ethical web design and debunk…

If you’ve ever launched a start-up, a side project or even a blog, you know that the first version of your site never lasts long — and not only because good design is never finished. …

Borago Insights is a London-based consultancy helping charities make sense of their data. Their founder, Emma Haslam, hired me to redesign their website. After rebranding her agency, she wanted to modernise the overall look of her website and improve the user experience. But web design doesn’t start by immediately splashing…

I’m a UX designer helping people on a mission to tell their story. I do that because, not being a doctor or a teacher, my work isn’t going to be meaningful unless I consciously make it so. I see mistakes that are seriously damaging conversion opportunities all the time. But…